LEGAL & PRIVACY

Privacy Policy

This Privacy Policy explains how shikshaERP handles information shared with us and how that information may be used, protected, corrected or disclosed where legally required.

Privacy Policy

The use of your data is based on consent provided by you. You may withdraw your consent, subject to applicable legal or operational requirements, and may contact us for further clarification regarding your information.

Information may be disclosed where required by law, court order, competent authority, or other valid legal process.

How We Use Your Information

Information collected through shikshaERP may be used for purposes such as:

  • Personalising your interaction with our services.
  • Improving our services and customer experience.
  • Processing transactions and related account activity.
  • Sending service information, updates, notices or relevant communications.
  • Responding to enquiries, support requests and service requirements.

How We Protect Your Information

We implement reasonable technical and organisational measures intended to safeguard personal and institutional information. Security requirements may vary depending on the nature of the data, system access and services in use.

If you believe additional safeguards are required for your deployment or institutional policy, please contact us so those requirements can be discussed.

Use of Company / Institution Information

Information shared by your institution is intended to be used only for the purpose for which it was provided, subject to service delivery and applicable legal requirements. Employees and authorised personnel are expected to follow confidentiality obligations when handling such information.

Personal Information

Can I view and edit my personal information?

Where account functionality permits, users may review or edit their personal information after logging in. Users may also contact us where corrections are required.

Your choice to opt out or request corrections

On request, we may assist with correcting or updating personal information and with stopping promotional or informational communications where applicable.

Disclosure to Outside Parties

We do not disclose personally identifiable information to third parties except where necessary for service delivery, legal compliance, protection of rights or safety, or where the user or institution has authorised such disclosure.

Non-personally identifiable or aggregated information may be used for legitimate operational, analytical or service-improvement purposes.

Security Assurance

We take reasonable precautions to protect information from unauthorised access, misuse, disclosure or alteration. However, electronic transmission and online systems cannot be guaranteed to be completely risk-free.

Where information is accessed by support or operational personnel, access should be limited to what is necessary for the relevant function.

Children’s Online Privacy

shikshaERP is not intended for children under the age of eighteen to use independently without appropriate institutional, parent or guardian supervision where such supervision is required.

Parents, guardians and institutions should supervise internet activity and ensure that data is not shared without appropriate knowledge and consent.

Contact Us

For privacy-related questions, corrections, opt-out requests or other concerns regarding this policy, please contact the shikshaERP team.

Finesse Enterprises Private Limited

258, Nehru Nagar

Patna 800 013

India

Email: info@shikshaerp.com